There is no such thing as Goodwill Gestures.

My life and work experiences have taught me that there is no such thing as goodwill gestures.

This is a common phrase throughout most customer facing businesses but as I work in the pub industry I’ll be focusing on that as I write this but the principles can apply to any business.

I do not believe in goodwill gestures.

As far as I’m concerned and as my experience has taught me, there are only two real reasons for a goodwill gesture.

Continue reading There is no such thing as Goodwill Gestures.

Can you go back on Maternity Leave?

A few months ago I wrote about me taking the UK’s shortest maternity leave.  I had just about two months off to have Ted, went back to work.  Managed to work around two kids and Dave’s full time job, Ted is still exclusively breast fed and I was pumping and dumping around my shifts and it was actually going quite well.  Yes I was tired all the time but that’s just being a new mom, it wasn’t specifically related to work.

Continue reading Can you go back on Maternity Leave?